FAQs

FREQUENTLY ASKED QUESTIONS
BeeZee Furniture

ORDERING & PAYMENT

Q1: How do I place an order?
Browse products on beezeefurniture.com, add to cart, and complete checkout. You’ll receive
confirmation via email and WhatsApp.

Q2: What payment methods do you accept?
Currently advance card payments only. COD coming soon.

Q3: Do you offer custom furniture?
Yes! Contact us via WhatsApp with your requirements. Timeline: 15-30 business days.

SHIPPING & DELIVERY

Q4: Do you offer free shipping?
Yes! First-time delivery is completely FREE.

Q5: How long does delivery take?
Major Cities: 3-7 days | Other Cities: 5-10 days | Custom Orders: 15-30 days

Q6: How can I track my order?
You’ll receive a unique tracking ID via WhatsApp. Our 24/7 support provides real-time updates.

RETURNS & REFUNDS

Q7: What is your return policy?
7-day return policy. Items must be unused in original packaging. Return shipping: customer pays.

Q8: Can I return sale items?
No, sale and promotional items cannot be returned.

Q9: What if my item arrives damaged?
Take photographs and contact us within 24 hours. We’ll process a refund (no exchanges for damaged
items).

PRODUCTS & QUALITY

Q10: Are your products handmade?
Yes! We offer premium handcrafted furniture including handy crafts and custom designs.

Q11: What is your quality guarantee?
We guarantee 100% premium quality. Every item is inspected before dispatch.

CUSTOMER SUPPORT

Q12: How can I contact support?
24/7 WhatsApp support (fastest) | Email | Website: beezeefurniture.com

STILL HAVE QUESTIONS?

Contact us: WhatsApp 24/7 | beezeefurniture.com |
Showroom: Akal Wala Road Near Shagan Marriage Hall, Toba Tek Singh, Punjab
Last Updated: February 2026

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